Childpad Alvin SN SC122101752

[Crossi]

I have a brought a childpad for children to my son , one day me son to me dad the path does not work weird I'm going to watch the path going to stick around, but the screen does not start up still frozen on childpad and its a reset button on the side to recover but also not doing still frozen I would like to know what it is like to have a softwhere or update because now I do child can not use it let me know please help me ! :doubt