Repair Europe-urgent Help

[mpaul]

Hi,

I bought an Archos 101 G9 from an airlines by giving my airline miles.It was shipped from Dubai to my address in Republic of Ireland.
It's only 4th day today and touch screen stopped working.I tried all things what I can do-tried repair system, calibrate....still no luck.
my question is ,whom shall i contact for this?Archos or the Merchant that shipped the device?
If I return it back to Archos UK repair department with an RMA number,will they accept since it was bought/shipped from Dubai?
the invoice I received with my Archos box is of only 30 dollars.

does anyone know how to give this back.?

mp

[Roldorf]

Hi

I think you should first contact the company where you purchased the tablet and paid with your air-miles, maybe they will ship you a new one.

[mpaul]

thanks
yes i returned to the merchant and they agreed a new one.
sending them back the device is expensive.
mp