$212.50 to repair. 2 weeks out of warranty.

160GB, 320GB
Post Reply
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

$212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

My 160GB HD died, Archos said they need to replace PCB??? Price is $212.50 or get a 25% discount coupon or return unrepaired. It is 2 weeks out of warranty, Archos say they only allow a few days leeway. I'm incline to get the 25% discount coupon to use on their Archos store but the Gen 8 devices are not out yet. I'm not really interested in A9, A5A, A7TH, so maybe I can resell the discount code to someone for half price? I can get about $50.
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

The discount coupon is good for 30 days (October 20), hopefully Gen8 devices will be released by then.
Budwzr
Archos Guru
Archos Guru
Posts: 674
Joined: Tue Feb 13, 2007 2:30 am

Re: $212.50 to repair. 2 weeks out of warranty.

Post by Budwzr »

You're lucky to get ANY consideration, Archos is very tight. I bought the USB adapter with battery and didn't find out that it only works on the IMT5 until after 30 days. I had pre-purchase emails from tech support saying it was compatible, and they still refused me a refund or even an exchange or credit.

I took my situation to corporate and never got a response. They have no sense of fairness, it's all money, money, money.
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

Archos store prices are msrp. A5A is still 350 while at Amazon it's 265. 25% discount isn't that good of a deal unless it's a Gen 8 product.
Kodiak
Moderator
Moderator
Posts: 1725
Joined: Mon Sep 03, 2007 1:01 am
Location: Richmond VA USA

Re: $212.50 to repair. 2 weeks out of warranty.

Post by Kodiak »

Ask them how long the 25% coupon is good for? If they say 30 days ask them if they can extend it for you since you need some time to get money together to buy something new. Since the unit was only 2 weeks out of warranty maybe they can give you 90 days on your coupon. That would let the gen 8's come out and give you time to decide if you want one. They may not do it but it never hurts to ask. Good luck.
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

Archos said "We cannot. The discount codes are good for 30 days from the day it is received. If, for some reason, after 30 days you are unable to use the discount code, we are
able to regenerate the code for you one time. This would give you a new code good for 30 days."

So 60 days is maximum length which means Nov 20, hopefully Gen 8 Archos 7 will be available for purchase by then.
Budwzr
Archos Guru
Archos Guru
Posts: 674
Joined: Tue Feb 13, 2007 2:30 am

Re: $212.50 to repair. 2 weeks out of warranty.

Post by Budwzr »

Archos is sooooooo friggin' greedy!

Why does the code even have to expire?
Kodiak
Moderator
Moderator
Posts: 1725
Joined: Mon Sep 03, 2007 1:01 am
Location: Richmond VA USA

Re: $212.50 to repair. 2 weeks out of warranty.

Post by Kodiak »

Well if it's 30 days from when you get it, when do you have to decide by? The longer you can delay that, the longer it will be good for. It looks like your only shot.
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

I have to decide by Sept 20. 30 from then is Oct 20. I'm scared that Archos may not even fulfill its promise and extend my coupon. We'll see.
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

Yes looks like Archos 70/101 will be released in late October, hopefully Archos will allow me to use the discount coupon on them. I have an iPad, so maybe I'll get the 70 instead of 101. Prices are very competitive too.
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

Hmm Maybe I should get Samsung Galaxy Tab instead? Much better than Archos 70 specs wise.
eagle1
Archos Guru
Archos Guru
Posts: 431
Joined: Tue Jul 07, 2009 8:03 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by eagle1 »

The Samsung looks really good, but of course it depends on what you want. If it is strictly for movie watching as a first option, then you should consider the one with the most capacity (hopefully Archos will still make the seven-incher in both Flash and hard disk versions).
rsuryase
Archos User
Archos User
Posts: 130
Joined: Fri Oct 23, 2009 2:17 pm

Re: $212.50 to repair. 2 weeks out of warranty.

Post by rsuryase »

I found out the Samsung Galaxy Tab will be about twice the price of Archos 70 so I think I'll stick with Archos.
Post Reply

Return to “Archos 7 (without Android)”