Stuck at recovery

[asboss]

My 101G9 Turbo 16 gig kept freezing so emailed Archos support, they responded with in 2 days and advised me to format and reinstall ICS, I formatted my Archos but I can't reinstall ICS as it just comes back to the recovery screen, also when connected to computer via usb it's only recognised as removable disk E????
Tried to call support but number dosen't ring out so emailed them.
Anyone got any ideas to reinstall ICS

Just to add, recovery screen says Archos 101S Recovery??
Regards
Adam

[robinhood]

Download the firmware file onto your PC from Archos website (support area), and when you see the recovery screen, select the format option, I thik this is when you see the "E:" drive in your case. Copy the downloaded firmware file onto the "E:" drive using windows explorer ( assuming you are using Windows). Select continue and follow instructions.

I am stating the above from my memory, but basically that is the process.. Hope you get it back up again

[asboss]

Hi robinhood,

thanks for the info, have done that but all I get now is update fail, when I turn on the tablet it goes straight to the recovery screen every time and I am going round in circles.

Thanks anyway for your reply

[robinhood]

Hi robinhood,

thanks for the info, have done that but all I get now is update fail, when I turn on the tablet it goes straight to the recovery screen every time and I am going round in circles.

Thanks anyway for your reply

Maybe try downloading the fw file again. it could be that the file is somehow corrupted.. And use the full format option on the recovery screen, and when it says disconnect USB ?, copy the file onto the drive named A80_REC, and select ok..

[asboss]

Hi robinhood,

thanks for the info, have done that but all I get now is update fail, when I turn on the tablet it goes straight to the recovery screen every time and I am going round in circles.

Thanks anyway for your reply

Maybe try downloading the fw file again. it could be that the file is somehow corrupted.. And use the full format option on the recovery screen, and when it says disconnect USB ?, copy the file onto the drive named A80_REC, and select ok..

Hi , downloaded FW 4 times and reformatted and copied to A100_REC then when I press OK to disconnect usb it says update fail and goes back to recovery screen :/
Still waiting for Archos and still no phone number.
Really appreciate you help. Cheers

[asboss]

Tablet on way back to Archos, managed to get phone number and got straight through.
I will keep you posted on the outcome.

[daverpatrick]

What was the phone number to Archos that you used?
daverpatrick

[asboss]

Ok , once you get the correct phone number things go very smoothly , sent 101 g9 turbo back on Monday afternoon and this morning less than 48 hours I received a brand new sealed tablet.
Thank you Archos for your excellent support.
The number I used in the UK is 02079490115 was answered straight away.

[daverpatrick]

I am in the United States. I need a different number to call
daverpatrick

[daverpatrick]

I have called a number and am awaiting the ok to send it back. Thanks
daverpatrick

[jason_cheung1]

My 101G9 Turbo 16 gig kept freezing so emailed Archos support, they responded with in 2 days and advised me to format and reinstall ICS, I formatted my Archos but I can't reinstall ICS as it just comes back to the recovery screen, also when connected to computer via usb it's only recognised as removable disk E????
Tried to call support but number dosen't ring out so emailed them.
Anyone got any ideas to reinstall ICS

it is very easy for update the FW . you need to download the ICS and place the ICS FW to archos DISK . after copy finish ,you can clich the update FW
if you have any qusetion please call me . i am archos FAEÒÇé

Just to add, recovery screen says Archos 101S Recovery??
Regards
Adam