Archos 97 XS

[Ken.Wray]

Hi Everyone

Hopefully someone can point me in the right direction.

Purchase an Archos 97 XS mid last year. In the early stages of this year it developed a fault and the screen kept flicking about, randomly opening apps etc... Logged a ticket with Archos who gave me an RMA form so I sent it in.

This was on the 17th Feb and I still have not had it back.

Have emailed new tickets in and get a standard response of

We are awaiting for stock on this reference, we make the maximum to make the swap as soon as possible.

Cordialement
Le Service Client

I'm UK based and starting to fear I have lost this forever. Is Archos support usually this poor? I don't suppose anyone has any other methods of contacting a UK based customer service team do they. I found a number but it is constantly busy.

Thanks in advance
Ken