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HELP! USB PC connection problem

Posted: Thu Mar 22, 2012 2:47 am
by Marta
Hi,

My Arnova G2 has stopped being recognised by PCs. Have tried with Windows XP and Vista. This first happened after I turned it off by mistake whilst connected to my PC, therefore not expelling it safely first (don't know if this is relevant though).

Help would be IMMENSELY appreciated! :)

Re: HELP! USB PC connection problem

Posted: Thu Mar 22, 2012 3:51 am
by viking
Have you tried rebooting the arnova and pc...

Re: HELP! USB PC connection problem

Posted: Thu Mar 22, 2012 8:14 am
by Marta
Thanks for your reply :) I have tried that... other suggestions?

Re: HELP! USB PC connection problem

Posted: Thu Mar 22, 2012 9:48 pm
by viking
Well, I don't know the PC equivilent for this... but on my Mac one of my Archos stopped making itself known to the screen automatically. I have to click on the my mac symbol which shows all devices.

If that doesn't help, you could take the more drastic step of android reset (from settings?) which will clobber your apps but not your data. It has some other good effects in clearing the cobwebs in the system. You can back up your apps first with es file explorer app (app mgt section).

Also you can check the arnovatech site to see if a new firmware has been issued, which will also clobber your apps but give a fresh start.

Re: HELP! USB PC connection problem

Posted: Sat Jun 30, 2012 3:56 pm
by Leon Joubert
Did anyone find a solutiuon to this?I have the same problem!

Re: HELP! USB PC connection problem

Posted: Mon Jul 30, 2012 8:54 pm
by shamus
same problem here---asks for suppliers disk? for driver
is it really hard for arnovo to supply a driver

Re: HELP! USB PC connection problem

Posted: Tue Jul 31, 2012 12:25 pm
by shamus
received this advice from arnovo



Dear Customer,


Once the device is connected to the pc, you must enable the usb connection from the usb screen displayed on your device.

Kind Regards,
Arnova Technical Support



NO INFO how to find these

figured it out

plug usb lead into pc and G2

pick-- bars top right of screen

brings box up base of screen

pick-- NOTIFICATIONS -

USB connected--pick this
should give TURN ON storage screen--pick
WORKS FOR ME transferred photos to "D " (SD card in G2) from PC