Kindle not working since 22-Dec

10.1" capacitive, $269 for 8GB, $296 for 16GB, HDMI output, webcam...
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schaze
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Kindle not working since 22-Dec

Post by schaze »

Hi,

I noticed yesterday afternoon that my Kindle suddenly FCs on startup.
I tested the app on my good old Archos 5it and saw that they show a snowing background in the book-shelf now.

The solution to the problem ist simple but stupid. Set your date in the settings to the 21st of Dec and it will work again.
I hope the app won't be showing this bg for the while winter but only over christmas, as I certainky don't want to be setting my dare back until march next year :)

/schaze

EDIT: INSTALLING THE LATEST KINDLE APP UPDATE WILL FIX THE PROBLEM.
Last edited by schaze on Fri Dec 24, 2010 7:27 am, edited 2 times in total.
sweetypie
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Re: Kindle not working since 22-Dec

Post by sweetypie »

Crazy. Thanks for the pointer.

For me the solution is to use Aldiko until they fix it.

I wonder if anyone has reported it to them?
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Re: Kindle not working since 22-Dec

Post by sweetypie »

There's an update in the Market to fix the crashes.
rglick64
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Re: Kindle not working since 22-Dec

Post by rglick64 »

I'm having the same problem, and the Market update did not fix it.
MarcusMarcus
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Re: Kindle not working since 22-Dec

Post by MarcusMarcus »

The market update is "Nook" :lol:
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mar0927
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Re: Kindle not working since 22-Dec

Post by mar0927 »

Backdating worked. Reinstalling did not work.
sweetypie
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Re: Kindle not working since 22-Dec

Post by sweetypie »

MarcusMarcus wrote:The market update is "Nook" :lol:
Yes, the update fixed it on Donut, but not on Froyo (my A5IT works fine now, complete with snow), my A101 - not.
termn8er
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Re: Kindle not working since 22-Dec

Post by termn8er »

Wow! I hadn't tried the apparently in the past ties days until reading this. it does not work anymore. same with borders reader. that's why all of my books are pdf.
rglick64
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Re: Kindle not working since 22-Dec

Post by rglick64 »

I reported the issue to Amazon. The initial reply was that they were glad that the date change resolved the issue. I resubmitted and let them know that the date change is a workaround, not a resolution, and that they need to get the app fixed.
dogpellet
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Re: Kindle not working since 22-Dec

Post by dogpellet »

I had a look at the logs and some warnings appear when it fails (without the date set back to the 21st). Im not sure what it means (kcp may be a protocol to speak to the kindle servers?). I also tried when not connected to the internet and this did not help.

Maybe this information would be useful to Amazon, or maybe the warnings are a result of the crash. The long pause at the beginning does seem like time out though.

When it fails:
---------------
12-23 20:54:56.872 I/ActivityManager( 1293): Starting activity: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.amazon.kindle/.UpgradePage bnds=[800,412][918,508] }
12-23 20:54:56.989 I/SurfaceFlinger( 1293): SurfaceFlinger::createSurface() : layer->mIdentity=790, LayerName= Starting com.amazon.kindle
12-23 20:54:57.044 I/ActivityManager( 1293): Start proc com.amazon.kindle for activity com.amazon.kindle/.UpgradePage: pid=8704 uid=10067 gids={3003, 1015}
12-23 20:54:57.458 I/ActivityThread( 8704): Publishing provider kindlereader: com.amazon.kcp.search.ReaderSearchProvider
12-23 20:54:57.481 I/ActivityThread( 8704): Publishing provider kindle: com.amazon.kcp.search.SearchProvider
12-23 20:54:58.997 I/ActivityManager( 1293): Starting activity: Intent { flg=0x14000000 cmp=com.amazon.kindle/com.amazon.kcp.library.HomeActivity }
12-23 20:55:07.247 W/ActivityManager( 1293): Activity idle timeout for HistoryRecord{4559c068 com.amazon.kindle/.UpgradePage}
12-23 20:55:09.005 W/ActivityManager( 1293): Activity idle timeout for HistoryRecord{455b7fe8 com.amazon.kindle/com.amazon.kcp.library.HomeActivity}
12-23 20:55:17.247 W/ActivityManager( 1293): Activity destroy timeout for HistoryRecord{4559c068 com.amazon.kindle/.UpgradePage}
12-23 20:55:18.216 W/ActivityManager( 1293): Force finishing activity com.amazon.kindle/com.amazon.kcp.library.HomeActivity
12-23 20:55:18.716 W/ActivityManager( 1293): Activity pause timeout for HistoryRecord{455b7fe8 com.amazon.kindle/com.amazon.kcp.library.HomeActivity}
12-23 20:55:20.442 I/ActivityManager( 1293): Process com.amazon.kindle (pid 8704) has died.
12-23 20:55:28.737 W/ActivityManager( 1293): Activity destroy timeout for HistoryRecord{455b7fe8 com.amazon.kindle/com.amazon.kcp.library.HomeActivity}

When it loads successfully with the date set back to the 21st:
-----------------------------------------------------------------------

12-20 20:57:49.175 I/ActivityManager( 1293): Starting activity: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.amazon.kindle/.UpgradePage bnds=[800,412][918,508] }
12-20 20:57:49.316 I/SurfaceFlinger( 1293): SurfaceFlinger::createSurface() : layer->mIdentity=839, LayerName= Starting com.amazon.kindle
12-20 20:57:49.339 I/ActivityManager( 1293): Start proc com.amazon.kindle for activity com.amazon.kindle/.UpgradePage: pid=8828 uid=10067 gids={3003, 1015}
12-20 20:57:49.613 I/ActivityThread( 8828): Publishing provider kindlereader: com.amazon.kcp.search.ReaderSearchProvider
12-20 20:57:49.613 I/ActivityThread( 8828): Publishing provider kindle: com.amazon.kcp.search.SearchProvider
12-20 20:57:50.285 I/ActivityManager( 1293): Starting activity: Intent { flg=0x14000000 cmp=com.amazon.kindle/com.amazon.kcp.library.HomeActivity }
12-20 20:57:51.996 I/SurfaceFlinger( 1293): SurfaceFlinger::createSurface() : layer->mIdentity=840, LayerName= com.amazon.kindle/com.amazon.kcp.library.HomeActivity
12-20 20:57:52.058 I/SurfaceFlinger( 1293): SurfaceFlinger::createSurface() : layer->mIdentity=841, LayerName= com.amazon.kindle/com.amazon.kcp.library.HomeActivity
12-20 20:57:53.621 I/ActivityManager( 1293): Displayed activity com.amazon.kindle/com.amazon.kcp.library.HomeActivity: 3329 ms (total 4294 ms)
schaze
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Re: Kindle not working since 22-Dec

Post by schaze »

The problem is with the snow animation that is shown in the background on the book shelf. The app only shows this after the 22nd, I guess this is thought to be some kind of christmas special. I played around with the date and after the 26 it will work again normally as before. This means amazon just broke it for us over christmas. ;)
kenyu73
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Re: Kindle not working since 22-Dec

Post by kenyu73 »

Looks like they recently released a patch for it... specifically for the out-of-memory crash.
schaze
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Re: Kindle not working since 22-Dec

Post by schaze »

You are right. The latest update fixed the problem. Impressive response time from amazon. Wouldn>t have expected it to be fixed before chrismas. :)
dogpellet
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Re: Kindle not working since 22-Dec

Post by dogpellet »

Ahh the warnings in the logs must have just been a symptom of the crash. Was as good an excuse as any to try out CatLog :) Glad the problem was fixed so quickly!
carl303
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Re: Kindle not working since 22-Dec

Post by carl303 »

New to Archos. I have the 101 16GB. How do I get the kindle app.?
TaleOfAle
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Re: Kindle not working since 22-Dec

Post by TaleOfAle »

Its in the market. If you don't have the market follow the install instructions from this site.
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