$50 Free Movies A Big Hassle

Archos Intel based Laptops
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Budwzr
Archos Guru
Archos Guru
Posts: 674
Joined: Tue Feb 13, 2007 2:30 am

$50 Free Movies A Big Hassle

Post by Budwzr »

Archos must really be cheap, I can picture the CEO is like "Pepe LePew".. They give you a code in the package, then you have to go register and get ANOTHER code from somewhere else, and that's where the system breaks down (After they get your registartion) and I guess they hope you'll go away and not actually "cash" the $50 credit.

The REAL purpose of registering is to "start the clock" on the warranty period, so it's not surprising that registering goes smoothly.

After going through all the registration hoops, and never getting the other "redemption code" via e-mail, I tried to contact Archos to "manually" get the code, so far all I got is this e-mail with a dead link. Now I have to get on the phone I guess.

The response sounds "canned", because I didn't order anything through the store. I guess they don't even bother to read the support tickets anymore. "Carolyn M" is probably an "Customer Service Automator HP scanner" that they bought to cut down on labor costs looking for keywords and symbols in the e-mail. The "$" sign and the word "credit" in my service request probably caused an automatic diversion to the store.

Ah, the hell with it, probably the movies are all DRM'ed and suck anyway.
Hahahaha

*******************************************************************

Unfortunately, we here at technical support have no information about your
order. If you have a question about an existing order placed in our online
store, you may contact an Online Store Representative by going to
<http://www.shoparchos.com/contactus.aspx> or by calling 866.489.4718, they
are available M-F, 11am-7pm CST.

Thank you,
Carolyn M
Archos Technical Support

[email protected] wrote:

>
> Personal data
>
> Language: English
>
> First Name: >
> Last Name: >
> email: >

> Country: United States
>
> Product data
>
> Product: ARCHOS 10
>
> Date of purchase: 2009-02-24
>
> Place of Purchase: Amazon
>
> Type of warranty:
>
> Warranty n┬░:
>
> Firmware version: 1
>
> PC
>
> OS: Windows XP
>
> Audio playing software:
>
> Video/ Audio encoding software:
>
> Audio/Video devices used
>
> Audio/Video setup:
>
> Type of problem: plugins
>
> Detailed description of the problem:
>
> I didnśt get a response e-mail to access my free $50 credit for movies
> for
> my A10
>
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