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PostPosted: Fri Jan 20, 2012 10:05 pm 
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Archos Novice
Archos Novice

Joined: Tue May 31, 2011 9:04 pm
Posts: 2
I puchased the Podcast plug in for an Archos 604 which I purchased on Ebay.

When I go to download the plug in it asks for the Product ID (which I have), the download code (which I have) and the serial number (which I do not have). the serial number is the issue - not sure if people take them off, but for whatever reason it did not come with the unit. Contacted Archos - they knew less than I did about how to resolve the issue.

Any suggestions? I'm frustrated that I can't play these videos and also that I had to pay for a plug in which I can't use.

Does anyone know if the serial number/Product ID are tied in some way to the plug ins?

Just need your expertise!

Thank you,
Stacy


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PostPosted: Sat Jan 21, 2012 5:13 am 
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Joined: Fri Jan 09, 2009 2:02 am
Posts: 1795
Location: Honolulu
I don't know anything about this device, but since the activity of this subforum is very low I will hazard a guess. Normally the serial number is on the original box, which you may not have. Also it is usually on the device in ultra teeny form, possibly needing a magnifying glass. On sort of a badge which may be hidden behind some fold out arm or something.

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PostPosted: Sat Jan 21, 2012 11:40 am 
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Archos User
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Joined: Thu Jan 07, 2010 10:39 pm
Posts: 137
The serial number for my 504 was on the barcode on the battery. Podcasts will only work for the specific unit since they unlock a software code for the specific serial and product codes.


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