I don't think that Apple/Samsung/Asus etc. would do it better. You certainly have a damaged product which should be returned. No company will send you a new unit without receiving your first one. My advice is to just go on holiday and after you return, just to RMA the device.
Not true. I had a Kingston Memories DIMM that died after about 3 years. Kingston give lifetime warranties so I called them and they sent me a replacement with a prepaid Fedex envelope for me to return my broken unit. I got my new DIMM two days after I called - then I returned my unit. They wanted my CC number in case I did not return my unit, but they did not charge me. Needless to say I have always bought Kingston Memories since then.
It is not that hard to do it right .
Kingston is an american company right?
Unfortunately, parcel system isn't as firmly established everywhere. It would be nice if i could do the same here, but we're still doing thing by walking. A parcel from archos hq would double the price of the tablet. At worst it'll be held in customs and we have to pay for storage fee as well for each day as well up to the time we pick it up, on top of the taxes and fees.
As is, getting an Archos is already a risk for us. There's zero support from Archos and considering how small a company they are, it's unlikely to change anytime in the future.
Delayed 'til next year, Questionable build quality, Zero technical support. Odds of me getting a defective unit is very high, and when i do, i'm pretty much screwed. Only shows how much of an anime enthusiast i am i suppose. I'm literally grasping at straws now and strongly considering the W500 and GT10.1.