Everyone who has this ... hit them every week with complaints!
I quite agree but what is the most effective method of doing this? Moaning here does nothing!
I used the Archos support query form on their website. I NEVER had a reply and they locked me out of it.
Is there another complaint path, (UK preferably)
Call them. Call them and ask whether this is a known problem or whether they can provide a fix. In my case they offered an RMA (which I didn't take but instead returned it to Amazon for a refund). Talking to them makes sure somebody hears it (so it doesn't get to the big void right away), and if enough complaints come in it will also get pushed up (support calls actually cost money to them, so they are interested in keeping them low). Whether this will result in a solution is another question, though. Considering the amount of complaints in here and my personal experience, I would not be surprised if that is a general flaw in the design which would warrant a very expensive recall and that maybe they decide(d) that it is cheaper to just sit it out. Just my suspicion, ymmv.