Thanks for the replies. It's good to know it's not just me! I'm in the UK by the way, I should have said.
I've given up on the tablet and the company, which is a real shame because theoretically it was exactly right for me, but this company is such a mess that I just want out. A tablet that can't synchronise sound and video in flash is no use to me. One that resets every 20 minutes - even less so.
I've emailed them telling them I want to return within the 7 working days period as per their sales T&Cs but I'm worried that I won't hear back from them and they'll say I was outside of the 7 days. Their T&Cs say:-
ARTICLE VII: RETRACTATION RIGHT
Except games and software downloaded from archos.com, the consumer disposes of a delay of 7 working days from the reception of the goods to return the products which do not suit him at his own expenses. Any return shall be reported, preliminarily to Archos the following e-mail address: [email protected]
. Only the products returned in good condition and in their intact packaging will be accepted and reimbursed. Any product deteriorated or damaged which cannot be resold as in condition will not be reimbursed or exchanged.
I've already emailed [email protected]
saying I want to return it but I doubt I'll get a reply and I fully expect them to deny receipt of my email. What am I supposed to do now? Time's against me on the 7 day period which expires today.