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Author:  barraboy [ Sat Jul 30, 2011 12:02 pm ]
Post subject:  RMA

I've bricked my Archos A32 thanks to updates and non functional tethering(had to reformat). One post that I read concerning bricked devices mentioned RMA. Could someone please explain to me what that means.


Author:  LostArt [ Tue Aug 02, 2011 4:51 pm ]
Post subject:  Re: RMA

Returned Mechandise Authorization. Call Archos and request an RMA, so you can send your device in for repair.

Author:  barraboy [ Wed Aug 03, 2011 1:00 pm ]
Post subject:  Re: RMA

Thank's for the advice.

Author:  barraboy [ Wed Aug 03, 2011 1:26 pm ]
Post subject:  Re: RMA

Apparently RMA is only available in N. America. I live in Norway, so I'm out of luck on that score.

Does anyone know what the original firmware is for the Archos A32, and where I can download it?
I've tried reformatting, downloading a firmware which is actually an update 2.3.81.,
with no success. Before reformatting, the tablet indicates that, "and manual re-installation of its operating system, using an AOS file available on Archos website". So far no luck with that.


Author:  FredrikJ [ Thu Aug 25, 2011 12:49 pm ]
Post subject:  Re: RMA

I live in Sweden and just did a RMA on my A101 without problems. Go to - support and account - customer service. Send them a message about your problem. I got a response with a RMA number and instructions on how and where to send my faulty product.

This of course assumes that your product was bought within the last year, during which time you should be entiteld to a garantee from the manufacturer, regardless of which retailer you actually bought it from. And also asuming that you did not on purpose or in violation of the conditions of the guarantee did something to break it. ;)

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