is this a problem with the hardware?
All you have to do is read all the problems this 5IT has had since day one. Avoid this unit at all costs. And yes, I own one. I wouldn't give this thing to my worst enemy. If you need a small form factor and are willing to accept less storage (32GB) then go with a Samsung Galaxy Player 5.0. It's rock solid compared to a 5IT. The reviews say it all.http://www.samsung.com/us/mobile/mp3-pl ... AA-reviews
Well, that's not really reasonable...
I'm writing this on my A5it right now. It gives me very few issues.
There are two main "issues" with the A5it. Both are related to error-handling.
First, the unit doesn't handle corupted media files well, and will often try to play them when it should identify them as "bad" files and refuse to play them. This will result in a lock-up sometimes.
Second, on some web pages (almost always ones with "active content" the browser doesn't know how to properly handle) the system will address the resultant error the only way it knows how... by flushing the memory and rebooting the Android OS (but not the entire device... the underlying Archos code stays alive and the hardware doesn't reset... just Android!).
Since my media files are fine, I never see the lockups. I DO see OS restarts fairly often, but only on a few sites.
KEY to avoiding corruption during file download is to ensure the device's hard drive does not oveheat during syncing. You can do this by not moving too many files at once, or you can do what I do and point a fan to blow air over the Archos while moving a lot of files at once.
The A5it remains the best "big storage" device yet made. The moment Samsung, or anyone else, gives us a more up to date device with this much storage, I'll upgrade. Sadly, for now, no one is making any device comparable to this device!