I hope roylovelock is still tracking this topic? Archos seems to have abandoned us!
I have 3 of the 605 wi-fi units in service and 3 of the 405's in service.
We have major recording issues...
1. Scheduled or manual recording session from a detached analog board camera and mic (simple video source and remote mic) will randomly become a protected file as in copy protection. The file won't play on a PC nor will it play on any other Archos unit.
2. Scheduled or manual recording session from same source/s randomly breaks the recorded file, not at the 2gb spot but instead at 15 minutes in or 30 or whenever it decides to happen. The first file is viewable on any unit or on the PC but the second file is protected (not AV2/3/etc).
This is occurring on any of the 6 units we have in service but is totally random. All of the recorders are setup identically (resolution and sound settings) and I've rolled through every combination of the settings to try to avoid the occurrence. No Luck! Out of 8 recording events on any one of the units we get 2, 3, or even 4 events that adopt the protection scheme. The break in the file is less frequent but all of this activity is random.
I spent an hour on hold and a tech finally got on the phone and listened to my explanation. He ended our conversation by explaining that Archos is aware of this "known issue".
I finally got an email response (Ticket # 20569422)...
I have escalated this to our corporate engineers. Archos is aware of the
issue and is working on a firmware that will prevent this from occurring.
Archos Technical Support
I need a resolution or a new product by the last week in February. I must get some reliable working recorders deployed before 1 March.
Any ideas anyone?