In an effort to improve our customer and technical support we have created a Facebook Customer Support TAB.
On the left hand side of our facebook page you will see a link to Customer Support - fill out the form and describe the problem you are having. This will be the fastest and best way to contact us and get feedback. https://www.facebook.com/ARCHOS.Enterta ... ay?sk=wall
Please note, that you have to like the page to see and use the Customer Support Form. Also, keep in mind that this is for North American customers.