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Help! USB is not connecting
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Author:  taz [ Wed Feb 17, 2016 9:18 pm ]
Post subject:  Help! USB is not connecting

Hi everyone, i have the archos player and it says its a device error in the car when i try to connect and i have plugged into every usb port and it wont accept it on my laptop. I have 3000 files on my mp3 that i cannot lose can anyone help. Thanks

Author:  Remdale [ Sat Feb 27, 2016 5:59 pm ]
Post subject:  Re: Help! USB is not connecting

Where do you see the message(player or computer)? What is the exact text of the message?

Author:  taz [ Sat Feb 27, 2016 7:21 pm ]
Post subject:  Re: Help! USB is not connecting

Hello there it says on my laptop USB has malfunctioned and device error when I play in the car

Author:  Remdale [ Sat Feb 27, 2016 10:48 pm ]
Post subject:  Re: Help! USB is not connecting

Does it boot to OS? What exactly (video, music or any file) did you try to play in the car and what EXACT message did appear on the screen?

Author:  taz [ Sun Feb 28, 2016 12:03 am ]
Post subject:  Re: Help! USB is not connecting

Hi there it literally connects to the laptop says USB not recognised and in the car the Archos won't connect and says device error I can't extract the files either from the mp3

Author:  Remdale [ Sun Feb 28, 2016 12:12 am ]
Post subject:  Re: Help! USB is not connecting

I need to know exactly when does it says device error(during boot or connect). Is there an error code? Seems to be a hard drive problem. You could try to connect the hard drive directly to your computer with some IDE-to-USB adapter.

Author:  taz [ Sun Feb 28, 2016 4:01 am ]
Post subject:  Re: Help! USB is not connecting

It just says that the USB is not recognised but I'll try again later on today and send the description

Author:  Remdale [ Sun Feb 28, 2016 11:06 am ]
Post subject:  Re: Help! USB is not connecting

I need the message from the player, not the laptop

Author:  taz [ Sun Feb 28, 2016 12:08 pm ]
Post subject:  Re: Help! USB is not connecting

The player is fine it's when it connects to the laptop or car it malfunctions I can play off it but I need to extract the files

Author:  Remdale [ Sun Feb 28, 2016 5:50 pm ]
Post subject:  Re: Help! USB is not connecting

To extract needed files try to connect the hard drive directly to your laptop using IDE to USB adapter. It should work.

Author:  taz [ Sun Feb 28, 2016 6:04 pm ]
Post subject:  Re: Help! USB is not connecting

I will need to buy one of these?

Author:  Remdale [ Sun Feb 28, 2016 8:59 pm ]
Post subject:  Re: Help! USB is not connecting

Sure, but only if you really need those files. I recommend you to buy an SSD to replace your hard disk. I'm using SSD. It is much reliable than HDD.

Author:  taz [ Sun Feb 28, 2016 9:12 pm ]
Post subject:  Re: Help! USB is not connecting

Sorry if this sounds stupid so I basically buy it then transfer the files to the laptop and get rid of the Archos? As it keeps breaking down

Author:  Remdale [ Mon Feb 29, 2016 4:28 pm ]
Post subject:  Re: Help! USB is not connecting

You're right. But I recommend you to get another hard drive to find out what's the reason of your problem. If it will repeat then the player is damaged. Another reason could be bad connection. So in this case you should try another USB cable.

Author:  taz [ Mon Feb 29, 2016 10:13 pm ]
Post subject:  Re: Help! USB is not connecting

Indeed thank you very much for your help

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